5

My car needed a jump two days in a row. I took my car to my usual place only to be told there was nothing wrong and everything was working. When I asked "what if it doesn't start again", there answer was, "give us a call if it happens again". I was not happy with that answer. So i took my car to Cass Street Automotive. Right away they diagnosed the problem (dead battery). They replaced it right away. I arrived at Cass Street Automotive at 8:05 am and i was out by 8:24 am. They were outstanding! I have a smog check due in a few months. Guess where I'll be taking my car to? Cass Street Automotive!

5

Very friendly, helpful, and professional. I have been to other auto shops where I feel they try to take advantage of the fact that I don't know much about cars, but I really trust Ron and his crew!

5

Personable staff, close proximity, timely service!

5

Ron was informative and nice at the counter. His estimates were honest and fair. Jade worked on my car and he is the man. He let me ask questions and showed me what he did. Cesar worked on it as well, and he was very knowledgeable about the procedures done to the car. Great crew and service. 10/10 recommend.

5

Professional!

5

Ron the manger..really helps me out today and they really help me out on Great price on some new tires! I also get my own oil change with them for last two years and tuneup to. I get high quality care from the mechanics. :) Im 100% happy with there service. I definitely will refer them to my friends and family. I'm so happy I took a vantage of their sale today. Susan K. PS I give them a five star!

5

Ron is a great guy. The guys at Cass St Automotive were thorough and super prompt. Thanks for the service guys!

5

Just moved to PB from LA...so sweet that is...LA does have an expiration date you know, however my fantastic Audi repair did not move along with me so.... My beloved 2005 A4 cabriolet lost power as I was driving down Ingraham one fine sunny Sunday afternoon. As I limped home, all those things that pass through ones head with car trouble - trouble with diagnosing, I don't know boo hoo about cars but had enough pain in my lifetime to know if it was engine it probably wouldn't be going anywhere and some form of smoke would come out of car....If it was transmission, it definitely would not be going anywhere but yet, my car was still moving, shaking, feeling like it wanted to turn off....feeling like that CVT had lost a cylinder or something.... Called on Monday, spoke with Ron and we made arrangements for a Wednesday morning drop off. I had to jam up to LA Monday and Tuesday (I have a otro - Prius, mind you. Stop laughing at me) the first thing I did on Wednesday morning was debate - should I have AAA tow me in (I am approximately 3 blocks away from Cass St. Auto) or should I chance it? Ever the gambler that I am, yup, I limped that car for 3 blocks. Stupid of me I know but hell, let me not get ahead of myself. Checked in with Randy - I felt completely comfortable leaving my love with them and had a call from them in less than an hour. Spark plugs! Joy! Had my car back by 2 pm that afternoon. I was already crafting how to pay for emergency surgery for my baby when all it needed was some hydrogen peroxide and a bandage. Hats off to Cass St. So happy they are my neighborhood auto repair - not that I want to see them all the time, but its a great feeling knowing they are right there.

5

Easy, nice guy, no hassle

5

Appointment finished on time, recommended additional services not pushed hard, and on Fridays they even BBQ carne asada for lunch to share.

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