5

These guys are the BEST! They're honest, professional, courteous and priced better than anywhere else. I was headed to work in PB and my car overheated. Having used these guys in the past, i was glad my problem had happened just a few blocks from their garage. I called them at about 9am, Jeremy (superstar) said they could look at it if i have it there before 10:30 am, but are fully booked and may not be able to fix it today. i brought the car right there, an hour later he called me with the problem(s), stated he could fix the car. The car was completely repaired and ready to be picked up buy 2pm! and the price was considerably different from what BMW would have charged me! I will ONLY go to these guys in the future and I give them my BEST recommendations!! thanks again for saving me guys!!!

5

Great Service. Honest. You don't find a lot of that with car repair shops. Go with confidence when using this automotive shop. They fixed the problems i had with my car, and made some recommendations. They did not try to pressure me into anything. I knew they were telling me the truth because i know my car has certain issues which i did not tell them about. Randy the owner is a good guy, and will go out of his way to help you. I will only take my car to this place in the future. Oh, and i would absolutely recommend to my friends and family.

5

They are just great! I really recommend this place .

5

The guys working here are honest and do a great job for a reasonable price. I had called three places for estimates to get my two front "something or another," fixed and initially Cass did not quote me the lowest price, but I had such a great experience with them the first time checking out my car that I thought it was worth the extra money. The best part is that once Jeremy found out I had a cheaper quote he lowered the price beating out the competitor by $10 cheaper! This place is great- really you can't go wrong here.

5

I LOVE this place. I've never had much luck with mechanics. Being a naive girl with an old beat-up car, I'll admit I've been taken advantage of more than once. But I desperately needed an oil change and took a chance here last summer because I found a good groupon deal. I was nervous at first, prepping myself to be strong, and not end up going in for an oil change and leaving with a $500 misaligned set of new tires-- again. (Yeah, I'm kind of stupid when it comes to cars). But instead I sat in their office chatting with the tatted guy (I forget his name) and felt totally comfortable and, well, safe. I did end up needing some actual additional work on my car which I was happy to let them do because this is the first mechanic I've ever met who was HONEST. They are not here to rip you off, but to actually fix your car. Through chatting with me, the dude found out I was a teacher and gave me a teachers discount. He offered me a discount I didn't even know I could get! I left a satisfied customer. A few months later my bf was told by his dealership that he needed about $1,000 worth of work on his VW. I told him to take it here for a second opinion. And sure enough, these guys fixed the problem for just $400 or so. Needless to say, I ended up a for-life customer. I will never go to another auto mechanic again if I can help it.

5

*UPDATE* I am happy to say that I went back to Cass Street Automotive. My service was great. They remembered that I was there the week before and went away an unhappy girl. They apologized for the mix up with the appointment. I would go back and have them work on my car again! They fixed my AC for me. Luckily, it was only a blown fuse so it didn't cost a penny to fix.

5

I honestly can't be more happy that i found this place!! I had a coolant leak on my Tahoe that needed fixing. I don't know enough about cars to NOT get ripped off at an auto shop, so I am very pleased to find one that is honest and up-front. I called around PB looking for the cheapest price to fix it. I had places (express tire on grand) telling me it was going to be $60 for the pressure test, and when I asked for a price range for the repair, the guy said "I don't know man, probably a thousand" with a smartass, "stop-asking-questions" kind of tone. Not here though! The manager was EXTREMELY friendly and helpful once I started the conversation. The diagnostics test was FREE (as opposed to $60 down the street) and the repair was less than $400 (opposed to $1,000!). These guys are no bullshit, which is a nice change for an auto shop lol. I was even picking his brain about selling my vehicles and a bunch of other questions that didn't pertain to the repair while i was waiting. He didn't seen to mind answering them very patiently. Also they don't work off of commission so they won't badger you about 100 things that "need" to be fixed on your vehicle. I will definitely be back!!

5

LOVE THIS PLACE !!!!! I will for sure be a life long customer. Jeremy was great .I went in late Thursday afternoon and they didn't have time for me.So he got me in first thing Friday morning .When it comes to mechanics I always feel like I am getting ripped off.; not just because I am a girl, but because that is just the unfortunate reputation this industry has. Not with this place! Jeremy knows what he is talking about and is straight up with you. All the guys at this place are very nice and friendly. I will be recommending Cass Street Automotive to everyone I know.Thanks guys! You're the best !!!!

5

Good place

5

These guys are amazing! I bought an Amazon voucher for cleaning up and buffing my headlights. These guys treated me like a full-paying customer! The results were fantastic. It literally stopped me in my tracks! And the guys at Cass Auto could not have been more professional. I call t hem Team Awesome! Thanks, guys! Now I can see while driving at night!

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