I LOVE this place. I've never had much luck with mechanics. Being a naive girl with an old beat-up car, I'll admit I've been taken advantage of more than once. But I desperately needed an oil change and took a chance here last summer because I found a good groupon deal. I was nervous at first, prepping myself to be strong, and not end up going in for an oil change and leaving with a $500 misaligned set of new tires-- again. (Yeah, I'm kind of stupid when it comes to cars). But instead I sat in their office chatting with the tatted guy (I forget his name) and felt totally comfortable and, well, safe. I did end up needing some actual additional work on my car which I was happy to let them do because this is the first mechanic I've ever met who was HONEST. They are not here to rip you off, but to actually fix your car. Through chatting with me, the dude found out I was a teacher and gave me a teachers discount. He offered me a discount I didn't even know I could get! I left a satisfied customer. A few months later my bf was told by his dealership that he needed about $1,000 worth of work on his VW. I told him to take it here for a second opinion. And sure enough, these guys fixed the problem for just $400 or so. Needless to say, I ended up a for-life customer. I will never go to another auto mechanic again if I can help it.