5

Dropped the car off this morning with my friend Randy Begin at Cass Street Auto for a quick diagnostic and brake fluid flush. Everything checked out great AND the bill was super cheap. Much cheaper than what I would have paid at BMW AND I didn't have to leave Pacific Beach. I even walked myself home after dropping off my car and walked back to pick it up same day. Sweet!!!

5

Great auto shop! Fast, friendly, informative. Ive been there twice now and did not have to wait, they got started on my car right away. Jeremy even took me out to the garage to explain some suspicious tire wear. On my first trip I was getting a synthetic oil change, about $100. Jeremy accidentally quoted me for a much less expensive regular oil change. Since it was his mistake he ended up giving me the synthetic change at the regular price! Classy move. I wont be going anywhere else for auto service! Highly recommended.

5

I have all my vehicles maintained by Cass Street Automotive. Jeremy is awesome to work with and I have the utmost confidence in their advice and abilities. I feel safer on the road knowing that they've been caring for my cars! Thank you for your integrity and professionalism!

5

Short version: Friendly, fast, professional, honest. I would highly recommend this place and I will certainly go there again. Long version: First of all, I am a young, blonde woman so mechanics often try and dupe me into paying for repairs I don't need. Little do they know, my dad and brother are mechanics (in a different state) so I have decent car knowledge and people I can easily refer to. So, when my car over heated I was able to diagnose that it was a broken water pump. I called many different places to get quotes and, when I called Cass St. Automotive, Jeremy was friendly and helpful and gave me a reasonable quote right away (the quotes from all of the places ranged from $250 to $450 and Cass St. came in right in the middle at $350). I got a good vibe from him over the phone (he seemed honest, knowledgable, and fair) so I decided to go with Cass St. Automotive and I am certainly glad I did! I called the morning I wanted to bring my car in and made sure they had an opening and that I could be towed there. They said, "Absolutely! Come on in." When I arrived, Jeremy was working the front desk. He was friendly, assessed the problem right away, confirmed that it was my water pump, and had it fixed within 2 hours. Want to know what made the experience even better? The price was lower than he originally quoted ($318). Also, he said I could hang there in the office and watch tv (netflix included) or that there were plenty of restaurants and shops near by and listed a few of his favorites. I followed his advice and walked a block down to fig tree cafe and had a delicious drink and a sandwich. When my car was ready, he didn't try and convince me that there were other issues with my car, didn't try and charge me for random stuff - just rang me up for exactly what was done: water pump replacement. He said they checked all belts and hoses too to make sure there weren't any other contributing factors to my car overheating. These guys are great. They are high-spirited, friendly, goofy and love what they do. Jeremy has been in the buiz a long time and said he couldn't be happier with what he is doing. Go here. Plain and simple.

5

Great Service! I didn't end up paying beyond what was quoted initially. They assessed the situation, made a quote, and did the job. Just like that! No BS, no hassle. No unnecessary services or parts. They are very knowledgeable and friendly. They would educate you on how to deal with sneaky auto body shops that try to screw with you, especially if you are a female.

5

These guys are awesome! We ended up with a screw in the tire of our rental car and they got it fixed in no time...and didn't charge us. Everyone that walked in the door was greeted with friendly and helpful service. If we were from San Diego, we would know where to take our cars!

5

This place is truly wonderful! I first stumbled in when it turned out a coil that another mechanic had installed was faulty, and my car was barely running. They were so nice at this shop that they arranged to put in a new coil for free, even though I had never been there before. They wouldn't accept any payment since it was still under warranty from the other place! I was thrilled and shocked that they asked for nothing in return for their kindness. I went back a couple of weeks later to get my air conditioning fixed, and this time they were fair, fast, friendly and efficient. I didn't have a ride, so they even agreed to drive my car to me when it was ready. The kicker on their tremendous service came this morning: I was freaking out because somehow my front bumper had come loose. I know this is not their expertise, but I asked if they could take a look anyway, since they had previously had to remove my bumper to fix my compressor. As soon as I drove in, the mechanic immediately tended to the issue and reattached the piece as though it were nothing. Again, they did not charge me anything for the service. These guys are simply fantastic! They are understated, humble and honest. And they definitely have a customer for life in me.

5

It's difficult for me to turn my highly modified car over to any shop. Usually, I will go hours away to make sure my car is at a shop that I trust. However, I recently needed some diagnostic work done quickly, and I chose this shop based on reviews here. I was very pleased with their service and knowledge. Better yet, the shop is owned and run by true sports car junkies--the type of people that know that for some people, a car is much more than a simple mode of transportation. I would definitely recommend this shop to anyone in the area. I'm glad to have a shop I trust in San Diego.

5

I have been there about 3 times in 2 years for different issues. Each time they have been fantastic. They do not work to take my money, they work to resolve my issues. Thanks for all of the help so far team!

5

This Place is Legit! I used to go to PB certified to get my oil changes, but I dont any longer. I always go to Cass St. Automotive. The reason I switched, was because I needed to get my engine diagnosed bc of high temp gauge reading/over heating issues. PB certified quoted a $3K price to fix my catalytic converter and they were uncertain about other potential issues that I would need to repair... I took it in to Cass St Automotive to get a quote about the engine problems, and Justin was upfront and knew exactly what was the matter with my Acura. He quoted about 1.25K and it was damn near spot on. I saved big money, and he was upfront and very trustworthy. I hadn't had any other issues since he repaired the catalytic converter and the engine has been running smooth and purring like a ferocious jungle cat. Ever since then I've gone to Cass St. Automotive for general maintenance and anything else needed. This is the place to go to!

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