5

I just needed my break light fixed. Super quick, friendly and they only charged me for the parts!

5

Cool guys, professional service. I'll definitely come back.

5

Pleasant experience. No hassles. Very professional.

4

I saw a smog check deal on Groupon for Cass Street Automotive and decided to give them a try. The guys were all super friendly, they had the smog check done in 30 min, and they checked on what I thought was a coolant leak. Turns out it's the oil pan gasket, and they gave me a fair quote. They also let me know about a sensor that needs to be replaced that I already knew about, They were very honest with me. I'll definitely bring my car here again.

5

Let me caveat this by first stating that I am literally writing my first review, solely based upon the professionalism and courtesy of Cass Street Automotive. Finding a good mechanic is difficult, especially a competent one that is also trustworthy. I went to Yelp to locate one near me, and I have to say that Cass Street Automotive definitely deserves all of their five-star rating. I had my car towed there one afternoon after the clutch stopped receiving pressure. I didn't have a ride outta there (was going to Uber it), but the manager had an employee stop their work and drive me over the rental car place. I was signing the paperwork finalizing my rental car, and Cass St. had already called me after diagnosing my vehicle. Yes, they looked at and diagnosed it within about an hour. Was definitely not expecting that. They ordered the part, which came in three days early, and by about 24 hours later, I was repair complete and paid no more than the original estimate. I highly recommend this auto shop and will definitely use it again in the future, as well as refer any and all friends who are looking for somewhere to get repairs done.

5

Cass Street Automotive is fast and efficient! They are honest and reliable. They replaced my alternator and valve gasket. I had problems with the new alternator shortly after and they replaced it with a different one and didn't charge me for labor or parts because I was covered by their waranitiy. This businesses sticks to their word!

5

Just had my last appointment here today before we move cross country. Always loved the service here-Jeremy is great. They don't pressure you into having services done that you don't need and prices were always reasonable. I'll miss them!

5

Hands down the best mechanic we've ever been to. Friendly, honest, knowledgable and fast. Jeremy is great, always takes the time to answer all our questions and walk us through all of our options. Highly recommended!

5

I was referred here by a friend who swears by Randy's shop. I called right when they opened and they were able to get my 2008 335i sedan in for an inspection right away. I've been to two auto shops and the dealer who all could not figure out why my oil was leaking. I dropped off the car- grabbed some brunch down the street and boom they called to let me know what was going on. They found the problem right away and even told me it might be best to go to the dealer to get fixed since it was such a big job. Knowing when to punt to the expert is key when it comes to import autos. They even called the dealer to price it out for me. They were told it would possible to do the repair outside of dealer even with its complications, but I would rather invest in a new car instead. Very trustworthy guys and were honest in their diagnosis of the problem. I ended up selling my car and buying a new one, but will def be a repeat customer. Great customer service! So hard to find an auto shop that you feel as a woman you're not getting taken advantage of.

5

Jeremy was very helpful, fast and gave me no pressure into fixing things that didn't need to be fixed. I took my Jetta in for my back brakes and was immediately greeted and asked about my car. The maintenance took an hour and they also changed my air filter as well as am oil change. I definitely recommend this place to anyone who needs maintenance on their cars.

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