5

It's always scary to find a mechanic ... As a woman, I know some basics, but I am fearful of getting ripped off and hate being talked down to. Cass Street Automotive is around the corner from my house and after reading reviews decided to give them a shot. In the two years that they've cared for my car, I could not be happier. They are incredibly helpful and reasonably priced - in fact try to save you money. Need a mechanic that is honest, friendly and professional? This is the place.

5

Had a positive experience: the owner is friendly, knowledgeable, and accommodating. No BS here. He also seemed to have a lot of long-time customers, which is always a good sign. Will be returning!

5

Let's be serious, going to the mechanic usually sucks. But I had the best experience here. They were competent, friendly, didn't talk down to me, and didn't try to take advantage of my complete ignorance when it comes to cars. I had taken my car to another mechanic who charged me $75 to tell me that I had a $600 oil leak. After reading some glowing reviews, I went to Cass Street for a second opinion. They looked it over, tightened a plate, cleaned up the oil that was under my car, and determined nothing major was wrong. They charged me NOTHING for this service. They had me come back in two weeks to make sure there was no leak, and there wasn't! And they charged me NOTHING to look at it that second time either! I can't say enough good things about them. I'm a client for life!

5

Very pleased with all the work I've had done here (oil changes, new tires, new clutch, etc). They are punctual, communicate well, and do very quality work. Even the price is reasonable when compared to competition. I would highly recommend them!

5

First off, I rarely do reviews, I really must have my socks knocked off! Secondly this is an AWESOME locally owned automotive shop. I'm sorry I hadn't found this place sooner. No more Jiffy Lube for me! I went in for an oil change today, Ron who I believe is the owner was professional, friendly, and courteous. I will definitely be going back and recommending this place to everyone I know.

5

I'm so happy I went here. I called one evening after I realized my car was making a thumping noise when I braked and coasted. I called Cass Street Automotive based on their location to my house and the 5 stars out of 60 reviews on Yelp. The manager picked up the phone, was super nice and able to have my car in the next day. I dropped it off that night, dropped my key in the key drop and that day they called to tell me my lugnuts hadn't been tight enough and that that was causing the problem. They replaced them and 5 new studs and I picked up my car that day after work and easily paid over the phone. Each time I called they were extremely helpful and kind and I felt secure knowing I was taking my car to a good place with good people. My car is running like new now and I will definitely recommend this shop to anyone I know in San Diego. Oh and did I mention they are located RIGHT by the ocean? Pretty sweet. 5 stars for great service, location, friendliness, knowledge and professionalism. Thank you guys!!

5

It's really hard to find good auto places nowadays so Cass St Auto was a breath of fresh air. I knew just by our phone conversation before I turned my car in that I would be taken care of. I came in for what I thought would be a routine replacement on my wheel bearing, but as fixing cars go, hiccups happened. Ron took care of me every step of the way - was really helpful and professional. I got my car back fixed and he offered me a decent price for the repairs. You guys have found yourself a loyal customer. Thanks again.

5

It is hard these days to find good quality trusted auto technicians....I found Cass street auto when I lived right down the street, I took a chance on the previous yelp ratings and was very satisfied. As the ratings proved to be exact.... Jeremy the office manager was informative and very nice. No bullshit, or hassle, to the point and printed out what I needed. The auto techs did a great job and were fast and efficient. I don't make a lot of money at all but the price was just right for my budget... Anything that I pay for my car is expensive to me BUT, well worth it for the work that is done here. I have a family and I feel safe knowing my family vehicle was worked on by Cass Street auto. Thank you guys, I'll see you again!!

5

Went in for an oil change and received friendly PROMPT service without the ridiculous up-sell you often get elsewhere.

5

Randy is the most amazing and honest mechanic that there is in San Diego and anywhere I have been. He knows everything about my Audi and will only use oil and power-steering fluid that the dealership uses. When I leave I am confident that my car is serviced correctly and running great! Customer for life.

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